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eCRM - FAQ's
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What
is "eCRM?"
The term
"eCRM" stands for "electronic Customer Relationship
Management." Simply, eCRM is using Internet technology
to grow revenues, profits and market presence. Your
company can benefit from using the latest software
tools to monitor and predict consumer behavior,
manage marketing channels, and create more compelling
consumer communications. These software tools, though,
have traditionally cost millions of dollars to deploy.
Thus, their power has been out of reach of millions
of businesses. ActiveTools is the leader in providing
this eCRM power as a web-based service at a very
reasonable price.
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What
are the benefits of using the service?
Clients can create
or strengthen their profitable relationships with
customers and customer retention, increase their
sales, create more precise consumer offers and acquire
actionable business intelligence.
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What
are the benefits to partners?
Partners not
only realize revenue from offering the ActiveTools-powered
service, they also see increased demand for their
core products and services. By deploying powerful
customer relationship management tools, clients
increase customer retention, loyalty and sales.
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Why
choose Us over other eCRM services?
ActiveTools's
eCRM product is the first marketing solution designed
specifically for easy of use in a web hosted environment.
The product was designed from the ground up to meet
the specific needs of companies that want an eCRM
tool which includes: ease of access, ease of use,
affordability and reliability.
The Company's proprietary cooperative database allows
users to understand the transactional behaviors
of individual customers across large numbers of
customers. This accelerates learning and enables
users to craft highly efficient, revenue enhancing
marketing programs.
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I'm
a consumer. What benefits do I get from eCRM?
eCRM empowers
businesses to create more personalized and relevant
promotional communications. Companies can now send
you the right information at the right time; promotions
will not be junk, but just right for you. The service
allows businesses to build stronger, two-way relationships
with you.
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How
do you Protect a Consumer's Private Information?
No doubt consumers
are rightfully concerned about how their personal
information is being used. ActiveTools eCRM service
puts consumers in control of the types of promotions
they receive. We do not sell consumer information,
or transfer information in any way, to any entity
that is not a part of the system of partners, businesses
and consumers. Our secure database prevents misuse
and malicious access to consumer data. Consumers
have control over their profiles, so they are able
to have a say in what information is available and
how their data is used.
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How
do I become a partner ?
Contact us
at1-510-388-6617 to know more about our parter programs or send email
to jmessner@activetools.net
to receive more details about eCRM partnetship programs.
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